FAQ
Frequently Asked Questions
Find answers to common questions about our practice, services, insurance, and more.
Insurance & Billing
What insurance plans do you accept?
We accept Medicare, Medicaid, Nevada Health Link, Culinary Health Plan, PPO, POS, non-HMO plans, and most private insurance. Call 702-399-8808 to confirm your specific plan.
Do you accept Medicare?
Yes, we accept Medicare including Medicare Advantage plans.
Do you accept Medicaid?
Yes, we accept Medicaid.
Do you accept Nevada Health Link?
Yes, we accept Nevada Health Link marketplace plans.
Do you offer self-pay options?
Yes, transparent pricing is available for uninsured patients. Contact our billing coordinator at 702-399-8808 for details on self-pay rates and payment plans.
Appointments & Visits
What are your office hours?
Monday through Friday, 10am to 6pm. We are closed on Saturday and Sunday.
Are same-day appointments available?
Same-day availability depends on the schedule. Please call our office at 702-399-8808 to check availability.
How do I schedule an appointment?
You can call our office at 702-399-8808 or submit an appointment request through our website contact form.
What should I bring to my first visit?
Please bring a valid photo ID, your insurance card (front and back), a list of current medications, any completed intake forms, and relevant medical records if available.
How long does a physical exam take?
Most physical exams take 30–45 minutes, depending on the type of exam and any additional lab work needed.
Services & Care
What age groups do you treat?
Dr. Velazquez specializes in internal medicine and provides care for adults and adolescents.
Do you offer bilingual services?
Yes, our staff speaks both English and Spanish to serve our diverse Las Vegas community.
What chronic conditions do you manage?
We manage diabetes (Type 1 & 2), hypertension, heart disease, asthma, COPD, thyroid disorders, high cholesterol, arthritis, and obesity. Visit our chronic disease management page for details.
Do you offer in-office diagnostics?
Yes, we provide spirometry, ultrasounds, and nerve conduction studies in-office for faster results and fewer outside referrals. Learn more on our procedures and diagnostics page.
Do you provide travel vaccinations?
Yes, we provide travel-related immunizations and clearance documentation for international travel. Schedule a travel exam before your trip.
Is the patient portal HIPAA compliant?
Yes, our patient portal is encrypted and fully HIPAA compliant, ensuring the security and privacy of your personal health information.
Still Have Questions?
Our team is happy to help. Give us a call or send us a message.